FAQ

September 12, 2011 by Leave a Comment

These are some of the questions I am most frequently asked. If you don’t see what you’re looking for here, you’re always welcome to email me at theworldasiseeit25 at gmail dot com.

 

*What do you design for?

-Blogger blogs

-Wordpress.com blogs

-Self-hosted WordPress blogs

-Facebook fan pages

-ETSY banners

 

*Do I just tell you what I have in mind and you create it? I’m new to this!

You let me know what you have in mind and I create what you want.  It is faster if you give me as much information as you can up front so that I can get a better idea of what you are looking for.

 

*Do you offer items other than what are listed on your site?

Just send me an email, and more than likely we will be able to accommodate you. If I’m not sure about the item, I’ll figure it out!

 

*How do I sign you on to my blog/site

*Blogger:

-Go into your Dashboard and click on Settings.

-Under Permissions please send me an email invite to margaannemarie@yahoo.com be an author.

-After I accept your invitation you will need to go back into Settings/Permissions and click on “Grant Admin” next to my name.

 

*WordPress.com:

-Go into Dashboard and click on Users. Down at the bottom please enter my email address margaanneemarie@yahoo.com with the role of “Administrator”.

 

*Self-Hosted WordPress:

-Go into your WordPress Dashboard and click on Users/Add New.

-Set me up with a user name and password on your blog and have it emailed to me at margaannemarie@yahoo.com

 

*Please note that after your blog installation is done you can remove me as an author/admin on your blog.

*How long will my design take?

Once I have received your order form and your Payment in full, your name will be added to our design schedule. When I am ready to start your design I will contact you and begin working on your design. Designs generally take anywhere between 3-4 days depending on how your response time to emails I send during the design process. If you’re good about checking your email and prompt with your feedback it should only take about 3-4 days once I start designing. However, if you are slow to respond the design process could drag on for several weeks. This one is sort of up to you. If you order a custom blog design, the average wait time in the wait list is about 1-3 weeks (wait time varies according to demand). Once your name reaches the top of the wait list and work on your design begins, it generally takes only 3-4 days to complete your design.

 

If you order a pre-made design, your design is guaranteed to be installed within one week of your order.

 

 

*Why do you require full payment up front?

Full payment is required up front to help shorten your wait time in the queue. I try to move through the queue as quickly as possible and I found that waiting for payments to come in holds up that process. My time is very valuable and so I need to know you are serious about having me design your blog.

 

*When do I pay you and how do I do that?

Right away, when I receive your order I will send you a PayPal invoice and you will send an electronic payment via PayPal. If you do not have a PayPal account, please go here to sign up for one. If you do not pay right away and I start on your design all images will be watermarked. Your design will not be install until your payment is paid in full.

 

*Can I get my blog designed immediately without having to wait in the queue?

For custom blog designs you will be charged a $20 front of the line fee to move to the top of the queue. For pre-made designs there is no wait. Your pre-made design can be installed immediately.

 

*Are there any additional fees applied to the cost of a blog makeover?

I also add on a $3.00 paypal fee to each package. The price of each package includes labor (including revisions) and installation. You may also acquire additional costs if you choose to add any add on items to any of the existing packages.

 

*Will gadgets/sidebar items be the same on my new design? (Blogger question)

Yes, the coolest part about Blogger is that NOTHING is affected by adding a new design. You have the same functionality, but they might be moved around a little. I ask you to back up your Template just to be on the safe side.

*Will I lose any information on my blog by having a blog makeover?

No. Your posts and sidebar information (text, links, music, etc) will remain the same, only the look of your blog will change. If you have requested a 3-column layout, your sidebar information will get moved to span down both sidebars, but it will still be free for you to move around once your design is finished. You will be able to post and add information to the sidebar(s) as usual. It is, however, strongly suggested that you save a back-up of your blog just in case something should go wrong.

 

*What software do you use for your designs?

I use Gimp, Photoshop Elements and Artisteer.

 

*Do you offer gift certificates?

Yes. Contact me at theworldasiseeit25 at gmail dot com to learn more.

 

*How do I go about updating the picture in my header as my family grows?

Simply contact me and state the change or addition you are wanting. Your name will be added to the “add-on queue” and the change will be made as soon as possible. You will be charged $5 per picture each time you need that done (note: if the new picture is a different size and requires your header to be totally re-worked, you will be charged $5 per image added and a $10 fee for my time).

 

*Who owns the rights to my design?

As far as I’m concerned, after I finish your design you are free to use your header or the other elements of your design for your own personal purposes. I would ask that you don’t resell or distribute any portion of your design to other people. Nor should you change or alter the work and claim it as your own or as my design.

 

*How did you learn how to do all this stuff?

I am completely self-taught and everything I know came through lots of trial and even more error. I started out experimenting on my own blog design and then for a few brave friends. All the technical web design stuff has also come through lots of experimenting. Whenever I need to know how to do something I usually consult my best friend “Google” and he teaches me all I need to know.

 

*Do you offer a discount to returning customers?

Yes. I offer a 20% off discount to returning customers.

 

*What if I really like a blog you have already created for someone else?

I will take the concept of their blog and make something similar but make it your design.

Filed Under: BLogging 101, FAQ, Terms

Terms

September 12, 2011 by Leave a Comment

Terms Of Service

Business Hours

Sunday: Closed

Monday-Friday: 6 PM to 9 PM I do work a job from 8 to 5 so I can return emails but won’t be able to design.

Saturday: 12 PM to 6 PM

Holidays: Depends on what I having going on.

Please remember I do have a day job that comes before this job.  I will do my best to respond to emails within 36 hours.  If you haven’t heard from me within 36 hours please send me another email.

I only work with Blogger and self-hosted WordPress blogs/websites.

I own W.A.I.S.T.ed Space Designs

Copyright

  • I am not accountable for any photographs of digital elements provided by clients. I assume that if you are providing me with an image to use that you have attained the proper permissions from the rightful owner.
  • All designs and coding by W.A.I.S.T.ed Space Designs is protected by copyright law.
  • No one may copy or edit any of my designs or coding unless you have received permission by me first. If you have more than 1 site/blog you cannot copy the code and use it on your other blogs or share the code with anyone.
  • Images, coding, and other elements are NOT to be shared, copied or altered in any way.  Please understand that the blog owner does have permission to add/edit text, move gadget location, photos, and widgets.
  • You MAY NOT transfer this template to suit a WordPress or other Blogging Platform – if you want to transfer to WordPress or move it to another blogging platform (including Blogger) please contact me first for permission.
  •  YOU WILL NOT:  Remove credit links from my templates, Claim any of my graphics as your own work, Claim rights to any of my graphics, Alter the graphics without my consent, with the exception of adding text where this is appropriate, Make money from any of my graphics or codes, sell my graphics or anything derived from them, distribute my graphics – please send people here to get the graphics.

Design Credit

  • Credit will be given to WA.I.S.T.ed Space Designs and any appropriate digital designer in the form of a link back placed at the bottom of every blog/web design.
  • This link is NOT to be removed by the blog author unless your complete template and design is redone.
  • Once your design is installed a button, linking back to me will be added to both your sidebar and the bottom of your blog page.
  • Removal of any links or button is considered a violation of terms, by paying your invoice; you agree to keep this credit in your sidebar as long as you have the design on your blog.

**please note that you are able to move the button anywhere on your sidebars after installation just as long as it’s in a place where it can be seen AND will not be put on any marquees or button scroll codes.

Privacy

  • For Blogger designs I will not use any passwords, I just have you make me an author of the blog and then make me an admin so I can design your new Blogger design (go to settings-permissions-add margaannemarie@yahoo.com as author).
  • For WordPress design installs you can give me your login information OR make me my own login information so I can install the design (go to user-click add new user).
  • Any private information passed between W.A.I.S.T.ed Space Designs and the customer will be kept that way; private.
  • The customer does not have permission to install any custom designs.
  • All passwords can be changed after the installation of the design or transfer and any user accounts can be deleted.

Payments

  • W.A.I.S.T.ed Space Designs accepts payments through PayPal only, you will receive the bill from W.A.I.S.T.ed Space Designs.
  • By paying your invoice, customers are agreeing to these terms of use. You even check a box saying you’ve read this.
  • Payment MUST be received before the design process can be started.
  • I add a $3.00 PayPal fee to each order.
  • I will not install anything on your blog until payment is received. If something is designed for you without payment previews will be watermarked.

Refunds

  • Due to the nature of the services, refunds will be given only for special circumstances.
  •  It is important you know that I want you to be totally satisfied with the final product.
  • Please don’t hesitate contacting me to ask any additional questions or suggestions.
  • All deposits are non-refundable as well.
  • When payment is made the client agrees to the Terms of Service.

Revisions

  • I will send you previews while I’m working on your design and changes can be made throughout the process.
  • Once your designs is completed, but before it is installed, you will be given one free revision for any errors to be fixed (please check spelling).
  •  All files and pictures will be deleted from my network 30 days after completion. Any minor revisions in that 30 day period are no charge.
  • I reserve the right to determine once revisions become excessive and may assess an additional fee.
  •  I send a design file to each and every client and I ask you to keep this saved in your computer OR in your email so you can send it back to me after design process is finished installed. If you lose this file and want something changed you will be charge $25/hr.
  • I’m not responsible for any coding or widget mess-ups once your design is installed. Please be careful when editing your template. I will fix these errors for $25/hr.

Liability/Set-up

  • You must back up your template prior to installation.
  • I am not responsible for any material or widgets lost during installation.
  • I am not responsible for the set-up of widgets, pages or extras in your sidebars or content areas.
  •  All set up or installations of widgets will be at an extra cost.
  • I only work with Genesis themes for WordPress.  If you do not have a genesis theme, we will give one to you upon installation.
  • While I install your design I ask you to please not go in and move things around or alter things unless I ask you too. This slows the install process down.

Wait Time

  • Current turnaround time varies depending on the number of blogs ahead of you.
  • Clients may be bumped to the bottom of the waiting list after a period of 5 days with no contact.
  • If there is no contact with the client for 14 days or more when I start your design your order will be canceled. If you decide to precede the design after the 14 days you will be charged a fee of $50. Only for certain circumstances will the fee be waved. Please let me know if you are going on vacation or will be away from the computer/email for some period of time.

Hosting

  • I recommend HostGator for all web hosting purposes; however, if you have secured another hosting company please contact me to see if I can work with the host of your choice.
  • I am not responsible for any hosting or domain fees.

I reserve the right to refuse service to any customer. I reserve the right to change policies or terms and conditions at any time for any reason. Any questions regarding my Terms of Design, please don’t hesitate to contact me.

By submitting any payment you agree to these terms and conditions.

Filed Under: Terms